The fine print, made simple
Our guarantee
Every order is covered by our promise: if it doesn't arrive in perfect condition, we refund you in full within 30 days — no questions asked.
Perfect condition, or your money back
If your item doesn't arrive in perfect condition, you get a full refund — within 30 days of delivery, no questions asked. You don't have to argue your case or jump through hoops.
We photograph the real item
Before you pay, we send real photos of the actual item we've sourced for you — not a stock image. What you see is what ships.
Sourced for quality
We only stand behind pieces we'd buy ourselves. If the quality isn't there, we won't send it — we'll tell you and refund anything you've paid.
Shipped direct to you
Once you've paid, your order ships straight to the address you give us at checkout. You'll get tracking by email and text as soon as it's on the way.
How to claim
Something not right? Email us at quotes@sourcedbytlf.site within 30 days of delivery with your order reference (it starts with TLF-) and a photo. We'll sort a full refund — no back-and-forth.